EXPLORE FASTREPLY
From the first enquiry to the relationship after the stay: discover how FastReplyMail supports your property’s activities.
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Collect enquiries from connected channels, filter those needing attention and open the Composer with available details already filled in. For telephone enquiries, find the guest in the CRM and record the source channel.
Learn more: Enquiry management →Prepare proposals with dates, accommodation, text and booking links. Availability and prices depend on the connected booking engine. Email the offer or share it through WhatsApp.
Learn more: Personalised offers →Create designed templates, plain emails and WhatsApp text. Personalise messages with guest and stay details, and use shortcuts to reuse content in the Composer.
Learn more: Templates and content →2
Find contact records, offers, stay history and stated preferences. Segment guests with CRM filters and view information available from active, connected products.
Learn more: CRM and guest profiles →View bookings imported from compatible systems. With Fast Check-In active, send a link to collect guest details before arrival and download registration records for manual upload to Italy’s Alloggiati Web portal.
Learn more: Bookings and online check-in →Organise tasks linked to guests or incoming bookings, with deadlines and team notes. Overdue tasks are flagged in the software.
Learn more: Tasks and reminders →3
Read connected email inboxes and move from a message to composing an offer. For WhatsApp, open the app or WhatsApp Web with prefilled text to check and send: it is not an integrated WhatsApp inbox.
Learn more: Email and WhatsApp →With the CRM component, create groups using stated preferences, recorded spend, stay length and booking count. Prepare relevant newsletters with static or dynamic lists, scheduled sends, consent management and unsubscribes.
Learn more: Newsletters and lists →Set rules for offer follow-ups and, with the necessary components active, guest and booking communications. Choose conditions, timings and templates, and check the affected records before activation.
Learn more: Automations →Customise quote request and newsletter subscription forms to embed on your property’s website or landing pages. The form name helps identify contact sources; newsletter subscriptions feed the chosen CRM list.
Learn more: Website and landing page forms →4
With AI features active, prepare Composer drafts using the property’s Knowledge Base and view a guest history summary. Staff verify content before sending.
Learn more: Artificial intelligence →View enquiries, sent offers, response times and imported booking data. Detected opens do not equal human reading; attributing a booking to an offer depends on the connected system.
Learn more: Dashboards and statistics →LET’S START WITH YOUR PROPERTY
Tell us how you work, which tools you use and what you want to simplify.
Together, we will find the right approach.
