AVAILABILITY AND QUOTES
From “Do you have a room?”
to an offer to consider.
Chat helps guests plan their stay: it checks the connected booking system and emails a quote when requested.
From question to email.
- The enquiry in chat
The guest expresses interest in a stay and continues talking to the assistant.
- Checking the booking engine
The chatbot queries the connected system and uses the returned availability and prices to propose a stay.
- The guest’s requested quote
When the guest asks to receive it, the chatbot automatically emails the quote to the address provided.
Prices come
from the connected system.
FastReply Chat AI checks availability and prices through SmartBooking (Hotelnet) and booking engines integrated with FastReply. The connection must be configured for each property.
During the demo, we assess your system and the setup your property needs.
An offer, then the guest’s decision
The email lets guests revisit the requested quote. Sending it does not confirm a booking.
Your team can continue the relationship through the FastReply contact, with access to the conversation’s context.
The contact after chat →Questions about quotes
Does the chatbot decide prices or discounts independently?
The process uses availability and prices returned by the connected booking engine. The chatbot is not given authority to invent rates or commercial terms.
Is an email sent even if the guest does not ask?
No. A quote is emailed to the supplied address when the guest requests it during the conversation.
How does this differ from the FastReplyMail Composer?
Chat AI sends the quote at the guest’s request during the conversation. In the Composer, the AI assistant prepares a draft for staff to check before sending.
AI supporting staff in FastReplyMail →LET’S TALK ABOUT YOUR PROPERTY
Your next step.
A Chat AI demo.
Complete the form: we will contact you to understand your needs and arrange a demo. Pricing will be defined later during the sales discussion.